Online: Request help with routine issues online through the tenant portal. Visitbwalsh.appfolio.com/connect to log in to your portal and submit a new maintenance request. Describe thoroughly what the problem is, what you’ve already done to mitigate the problem, and include pictures when possible.
Text: Text our 24/7 maintenance line at (925) 369-7852 to quickly alert us to issues, including emergencies.
Over the Phone: If you'd prefer to speak with a live agent, call our 24/7 maintenance line (same number as above) and follow the prompts to connect with a representative. From there, we'll connect you with the first available agent.